Refund policy
Refund Policy
Change-of-Mind Returns
Due to the personal and hygienic nature of our products, including press-on nails and personal accessories, we do not accept returns, exchanges or refunds for change of mind, incorrect sizing, or a change in personal preference.
Please review product descriptions, images and sizing guides carefully before placing your order.
Faulty, Damaged or Incorrect Items
We want you to receive the products you ordered in the condition described on our website.
If your order arrives damaged, faulty, or incorrect, please contact us as soon as reasonably possible at dailynails2000@gmail.com. Please include your order number, a description of the issue and relevant photographs where available.
We will assess the issue and provide an appropriate remedy in accordance with the Australian Consumer Law, where applicable. Depending on the nature and seriousness of the problem, this may include a repair, replacement or refund.
Hygiene and Product Condition
For hygiene reasons, we cannot accept change-of-mind returns of products that have been opened, used or applied. This restriction does not limit any rights you may have under applicable consumer protection laws.
Australian Consumer Law
Nothing in this policy excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law or other applicable laws.